whym for airlines and airports
How many of your customers are flying to countries where they don’t speak the local language? Air travel can be a stressful time for many, enhance your customers’ journey by improving their ability to communicate.
At whym, we believe everyone should be able to access language services simply and intuitively. Whenever, however, and wherever they need them. Our innovative online, app based, language services enables anyone to connect with a professional interpreter (or translator) at the tap of their device.
We can help you take your customer service to new levels, stand out from the crowd, and boost customer loyalty.
For your customers…
A smartphone app to connect to a real professional interpreter (or translator) at the tap of a button, at any time of day.
All their language needs in one place, both on their journey and at location.
An intuitive service that recognises the customer’s mother tongue and, if there’s the appropriate language version, automatically presents app screens in their language
A choice in call connection type. We offer both wifi, data, or cell network options
Hassle-free payments. Pay as you go, using in app payments.
Book an interpreter for an important appointment or meeting directly in the app.
Get instant translations directly in the app from a real professional translator to ensure accuracy.
For your hotel…
Welcome your customers at your lounges and check-in desks in their language, with our interpreting service customer support staff.
Ensure that you are always delivering highly personalised, and exceptional, customer service by talking to your guests in their language. Every member of staff can access whym whether they are on the ground, or in the air!.
Deliver multilingual communications across your business with our translation services.
Keep guests interacting with your brand by extending your services footprint beyond their journey.
whym is the world’s first online language service tailored specifically to the travel industry.
Meeting the needs of the mobile traveller while encouraging further interaction with your airline’s services.