What happens when your customers have any kind of emergency (break down, accident etc.) while out in your cars? How do your international customers communicate with emergency personnel, police, mechanics or other angry drivers when faced with a stressful situation?
At whym, we believe everyone should be able to access language services simply and intuitively. Whenever, however, and wherever they need them. Our innovative online, app based, language services enables anyone to connect with a professional interpreter (or translator) at the tap of their device.
We can help you take your customer service to new levels, stand out from the crowd, and boost customer loyalty.
For your customers…
A smartphone app to connect to a real professional interpreter (or translator) at the tap of a button, at any time of day.
All their language needs in one place while out on the road.
An intuitive service that recognises the customer’s mother tongue and, if there’s the appropriate language version, automatically presents app screens in their language
A choice in call connection type. We offer both wifi, data, or cell network options
Hassle-free payments. Pay as you go, using in app payments.
Get instant translations directly in the app from a real professional translator to ensure accuracy.
For your business…
Assist your customers in their language at your car pick-up points with our interpreting service for customer assistants.
Boost your customer support knowing that your customers can easily communicate with emergency personal or roadside assistance, should anything go awry.
Integrate our interpreting services into your call centre support functions. Ensure that you are always delivering highly personalised, and exceptional, customer service by talking to your guests in their language.
Deliver multilingual communications across your business with our translation services.
Keep guests interacting with your brand by extending your services footprint beyond the car.
whym is the world’s first online language service tailored specifically to the travel industry.
Meeting the needs of the mobile traveller while encouraging further interaction with your services.
