From the moment your guests arrive at reception to the moment they check out, ensure there are no language barriers! Offer complete multi-lingual customer service in-house with whym .
At whym, we believe everyone should be able to access language services simply and intuitively. Whenever, however, and wherever they need them. Our innovative online, app based, language services enables anyone to connect with a professional interpreter (or translator) at the tap of their device.
We can help you take your customer service to new levels, stand out from the crowd, and boost guest loyalty.
For your guests…
A smartphone app to connect to a real professional interpreter (or translator) at the tap of a button, at any time of day.
All their language needs in one place, both in-room and out exploring
An intuitive service that recognises the guest’s mother tongue and, if there’s the appropriate language version, automatically presents app screens in their language
A choice in call connection type. We offer both wifi, data, or cell network options
Hassle-free payments. Pay as you go, using in app payments.
Book an interpreter for an important appointment or meeting directly in the app.
Get instant translations directly in the app from a real professional translator to ensure accuracy.
For your hotel…
Welcome your guests to your hotel in their language, with our interpreting service for reception and concierge staff.
Ensure that you are always delivering highly personalised, and exceptional, customer service by talking to your guests in their language. Every member of staff can access whym wherever they are in your hotel.
Enhance your services for business customers, and offer a professional interpreter streamed into every conference centre/meeting room.
Deliver multilingual communications across your business with our translation services.
Keep guests interacting with your brand by extending your services footprint beyond your hotel.
whym is the world’s first online language service tailored specifically to the travel industry.
Meeting the needs of the mobile traveller while encouraging further interaction with hotel services.
